Pay Your VISITAX for Quintana Roo Online
If you’re visiting Cancun, Playa del Carmen, Tulum, Cozumel, Riviera Maya, Isla Mujeres, Holbox, Bacalar, or any other destination in Quintana Roo, you must pay the VISITAX.
VISITAX is a mandatory state tourism tax for international visitors traveling to Quintana Roo, Mexico. Once paid, you receive a QR code linked to your travel details, which will be checked at the airport.
With our online service, you can complete the process in just a few minutes. Fill out our simplified form, pay securely, and receive your VISITAX QR code by email.
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Disclaimer: VisaSyst is a private agency not affiliated with the Mexican government. We provide expert assistance for a service fee.
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Why Process Your VISITAX With VisaSyst?
Although VISITAX can be paid through official channels, many travelers prefer a simpler, guided process. Our platform is designed to make the VISITAX process faster, clearer, and easier to manage.
Simplified online form
Our form is designed to be clear, quick, and easy to complete. Instead of navigating a confusing or unfamiliar system, you can use our streamlined form with clear instructions at each step.
Transparent pricing
The base government fee is approximately US$ 17.75. When you apply through our platform, you pay the fee plus our agency service fee. You’ll see the total price before payment, with no hidden charges.
QR code backup and recovery
We back up your QR code so you can recover it if you accidentally delete the email or lose the file. You can contact our support team at any time to retrieve your proof of payment.
24/7 contact form
Need help with your application or QR code? Our contact form is available 24/7, so you can reach out whenever you need assistance during your travel planning.
Assistance in 15+ languages
Travel paperwork is easier when you can get support in a language you understand. Our assistance is available in more than 15 languages for international travelers.
Who Needs to Pay the VISITAX?
All foreign visitors traveling to the state of Quintana Roo must pay the VISITAX. This applies regardless of the reason for your visit.
Do children need to pay VISITAX?
Yes. There are no age exemptions for the VISITAX. Children, babies, and infants must also pay the full fee. Each traveler needs their own VISITAX payment confirmation and QR code.
Who is exempt from paying VISITAX?
You do not need to pay the VISITAX if you’re:
- A Mexican citizen
- A foreigner with temporary or permanent resident status in Mexico
- Staying in Mexico for more than 180 days as a legal resident
- Entering Quintana Roo through the southern border of the state
If you’re an international tourist entering Quintana Roo by air and staying for a short visit, you should expect to pay the VISITAX before leaving the state.
Mexico VISITAX Requirements
Before you start your VISITAX application, make sure you have the following details ready to ensure a smooth process.
Valid passport
You need the exact passport number for each traveler. Check this carefully, especially the letter O and the number 0.
Travel itinerary
You must provide your arrival and departure dates. These should match your flight itinerary.
Email address
Your VISITAX QR code will be sent to this email. Ensure you have access to it while traveling.
Payment method
A valid credit or debit card, including Visa, Mastercard, or American Express, to pay online securely.
How Does the VISITAX Process Work With Us?
Applying for your VISITAX through our platform takes only a few minutes and consists of three simple steps.
Step 1 – Complete the form
Enter your personal details, passport information, and travel dates in our simplified online form. You’ll be guided through each section.
Step 2 – Pay securely
Review your details and complete the payment for the government tax and service fee using your credit or debit card in our secure environment.
Step 3 – Receive your QR code
Once processed, your VISITAX QR code will be sent directly to your email. Save it on your mobile phone before you go to the airport.
FAQs About the VISITAX
Find answers to commonly asked questions about the Quintana Roo tourism tax.
Is the VISITAX included in my plane ticket or hotel package?
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No. VISITAX is not included in your plane ticket, hotel booking, or vacation package. It is also separate from the environmental tax charged by hotels and the airport TUA fee.
What is the money collected from the VISITAX used for?
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Funds are used by Quintana Roo to support tourism services and infrastructure, including environmental protection (combating sargassum), security, and the preservation of Mayan heritage sites.
When should I pay the VISITAX?
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The requirement is to pay before leaving the state. However, we recommend paying before your trip or early during your stay to avoid last-minute delays at the airport.
Can I pay the VISITAX in cash at Cancun airport?
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No. VISITAX is paid digitally and online. Cash payments are not accepted, and there are no physical airport counters for cash payments.
What happens if an agent stops me at Cancun airport?
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If a VISITAX agent asks for proof, you simply show your QR code on your phone. The agent will scan the code to confirm your payment in the system.
Is the VISITAX required if I travel to Mexico City or Los Cabos?
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No. VISITAX applies only to the state of Quintana Roo. You do not need it for Mexico City, Puerto Vallarta, or Los Cabos unless your trip also includes destinations like Cancun or Tulum.
Do I need to print my VISITAX QR code?
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No. You can show the QR code digitally on your smartphone or tablet. We recommend saving a screenshot or downloading the file in case of limited internet access at the airport.